Do you have an adoption platform for Microsoft products? If not, you’ll want to get one now. It’s difficult and time-consuming for any business to get the right digital adoption platform (DAP). But once you have it, you can focus on growing your company and not worry about how it will look in 5 years. Here are six essential steps to creating a successful Microsoft DAP.
Define the Problem You’re Trying to Solve.
When you first sit down and think about your product, it might not be obvious what problem you’re trying to solve. It is perfectly normal and takes a bit of upfront work to get to the root of your product’s problem and then create a detailed solution.
Once you’ve defined the problem, the next step is to create your product backlog. It will give you a clear direction for the features and functionality you want to add to your platform.
Create Your Product Backlog
You’re going to create a product backlog to keep you on track and avoid having to guess what you want to build next. A product backlog is a table of items that represent the core functions you’d like to add to your platform. For example, if your core mission is transferring ownership of pets, you may want to add functions that transfer pets but not owners.
Set a Product Launch Date
You’ll likely want to set a launch date to help you prioritize and manage expectations around the availability of new features and functionality. It’s also a good idea to give yourself some buffer time so that you’re prepared for when you’re ready to launch.
Make a Game-changing Announcement
You’re going to create the foundation for your platform, and the most important announcement you can make is that you’re launching a platform. Make sure to create a ton of excitement and anticipation around your launch.
Leverage Your Team’s Craft and Personality
Now that you’ve set a launch date, you need to find your team and bring them on board. It is the single most important part of the process, which is often overlooked.
Ideally, you want to find people who have similar experience and expertise to yours, but who aren’t working for the same company as you. It means you’ll have to invest a bit of time getting to know your team and building trust based on commonalities.
You’ll be much more effective once you have a clear understanding of what you have in common with your team. It is the perfect time to talk to your team about their interests, hobbies, and passions. Once you’ve found your team, make sure to talk to them about their craft and personalities.
Ask what type of problem they’re trying to solve, and what their passions are, and get to know them well. You’ll be much more effective once you’re on the same page as your team.
Get User Feedback and Data on How People Are Using Your Platform
You’ll likely spend the majority of your launch trying to get feedback on your platform. There are a few ways to go about this. The first is to use an onboarding flow that is themed around your product.
Making a product backlog is the next step after defining the issue. Your platform’s future additions and functionality will have a clear direction thanks to this.
You can also take a questionnaire at the beginning of your journey to get started. You want to make it as easy as possible for users to give you feedback so they can share their experiences and have a voice. A great way to start this is to have a user survey before you launch your platform.
You can also keep track of your social media conversations and questions users are asking you. What you need to track are keywords, questions, and answers so that you can give useful feedback.
Your digital adoption platform should unify your team and allow them to work together consistently. It should also be user-friendly so that new users can easily integrate with your company’s systems and gain the access to your products and services. Once you’ve created this, you’ll be well on your way to the success.